Thursday, August 23, 2012

McAfee ePO Client and Outlook 2007 Antivirus status:Invalid XP

Problem: The McAfee Client is running on the XP workstation however in security center and outlook it appears as if the client does not have a valid antivirus suit in place.

McAfee Agent 4.5, McAfee AntiSpyware Enterprise Module 8.7, VirusScan Enterprise 8.7i

When you open Outlook go to Tools> Trust Center> Programmatic Access you see the following:



After researching and trying everything from reinstalling Office, reinstalling McAfee suite, Clearing the security center cache… The fix, as crazy and easy as it sounds, is to remove the workstation from the domain restart it, log on as a local administrator, open up security center (Start> Control Panel> Security Center) exit that then rejoin the PC back to the domain. Then the status will change back to “Valid”

Credit: Cublands

Monday, August 20, 2012

McAfee ePO Client Manual Removal

Problem: Unable to remove because “Client is Managed” when you use add and remove programs


Caution: it’s the registry you break it you bought it…

Delete the following registry keys:
HKLM\SOFTWARE\Network Associates

Then go to add and remove programs and uninstall McAfee Agent and it will now allow you to uninstall. This will require a restart

Friday, August 17, 2012

Office 2010 Combining Word Documents


So you have multiple completely separate Office Word 2010 documents all formatted and complete and you decide you want to combine them into one larger word doc. You don’t want to cut and paste and reformat all day and you don’t want to combine them one at a time. Here is how to import them all at once with formatting:


Open your new document you want to import in Word

Go to the “Insert” tab


Select “Object” > “Text from File”


Browse to the document or documents you want to import, Select the document or multiples, and click “Insert”


And wait! It may take some time for it to import multiple documents especially if they are in double digits.

You may need to add some page breaks but besides that your formatting should be in place.

Friday, August 10, 2012

Server 2008 Reliability Blank

To resolve this issue, follow these steps:

  1. Click Start, type Task Scheduler in the Search box, and then click Task Scheduler.
  2. Enable the trigger that regularly starts the RacTask task.
    1. In Task Scheduler, expand Task Scheduler Library, expand Microsoft, and then expand Windows.
    2. Right-click RAC, click View, and then click to select the Show Hidden Tasks command.
      Note If the Show Hidden Tasks command is already selected, go to step 2c.
    3. Double-click RacTask.
    4. In the RacTask Properties dialog box, click the Triggers tab.
    5. On the Triggers tab, double-click the One time trigger.
    6. In the Edit Trigger dialog box, click to select the Enabled option, and then click OK.
    7. In the RacTask Properties dialog box, click OK.
    8. Close Task Scheduler.
  3. Update a registry setting.
    1. Click Start, type Regedit in the Search box, and then click Regedit.
    2. In Registry Editor, set the value of the following registry entry to 1:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Reliability Analysis\WMI\WMIEnable

  4. Restart the computer.


Thursday, August 9, 2012

RDP Session view and disconnect users from CMD

To see who is on the local RDP sessions using command prompt as an administrator run:


If it is a remote server you are trying to view use the /server: server name or IP as shown below:

c:\qwisnta /server:
c:\qwisnta /server:PDC1

You will see a display showing the following:

Sessionname Username  ID  State         Type  Device
console          koppihle3    2   Active

To disconnect Koppihle3 use c:\rwisnta /server:servername ID# as shown below

c:\rwinsta /server:PDC1 2

Give it a second or two to process the log off especially if using roaming profiles

To confirm the session is disconnected run the qwinsta query again

Tuesday, August 7, 2012

Quickbooks Installation Upgrade Tips

Here is Quickbooks installation guide for reference:

Note: QB data files should be stored and monitored on the server whenever possible

1) Document Current product, Version and Mode in use (mode just specifies the default views it can be changed later if wrong)

2) Go to Select the proper product, Version and select “Get Download” Save to centralized location (typically the night before so it has time to download)

3) Make sure all users are out of Quickbooks (If server installation you can verify using server database manager)

4) Make a backup copy of the Quickbooks data files (simple drag and copy when closed)

5) Run Upgrade installation file you downloaded on Server

6) Run same Upgrade installation file on the fastest system onsite that uses Quickbooks

7) Copy the Quickbooks data files to the fastest system and open the datafiles locally

8) Quickbooks will ask to backup the files and convert them (this is what takes most the time)

9) Convert the files one at a time and verify data on that system

10) While those are processing you can run the update to all but one of the other desktops (however DO NOT access QB data)

11) After data converted rename old server files (suggest creating old folder and move)

12) Move files converted on desktop to network server location

13) Restart server database manager tool or rescan folders

14) Test access through network from fast PC and another upgraded PC to verify multiuser access

You may have to open firewall ports. Here is the link to the ports needed:

15) If all are working properly then upgrade the last PC (if you have a problem this is the system you will use to open the old QB version files)

16) Clean up any excess copies of data while still retaining backup copies and you are done!

If for any reason you do not have the QB admin password account to run the process here is where to download the tool to reset it:

Here is the location for new and old installation media:

Exchange 2003 using the Recovery Storage Group to restore a Single Mailbox

Exchange 2003 supports Recovery storage groups to restore data from a single mailbox. In previous the previous versions of Exchange, you would have to bring up a test server, restore a full Exchange backup, and then extract the required information into PSTs using tools like Exmerge. Once the extraction was done, this information would have to be then imported into the production Exchange server. Being long and tiring, this wasn’t the most popular administrative job. In this post I will walk you through steps on how to use Recovery Storage Group.

Note: This post is written under the assumption that a good, working backup of Exchange is available to complete the recovery of data.


1. Open Exchange System Manager.

2. Expand Servers container and then right click on <ServerName>. Select New and click on Recovery Storage Group.

3. A screen shot of the dialog box that will come up is given below:

The system will automatically set the paths for the transaction logs and the system path (chk). However, you can use the browse button to relocate these files. We would recommend selecting a drive that has adequate free space to store the restored information. Once you have provided the required file paths, click on OK. If you go back to the Exchange System Manager, you should now see the Recovery Storage Group under the server object.

4. Right Click on Recovery Storage Group and click on Add Database to recover.


5. You can now select the database you would like to restore information for.


NOTE: In a typical SBS setup you will see only one database.

Select the Database and click on OK.

6. This should bring you back to the Exchange System Manager. If you need to change the location of the restored information, go into the properties of the mailbox you added, and use the Database tab to change file location.

This option could also be of use if you want to replace your existing databases with new ones and merge the data. Old Stores can be mounted in recovery storage group manually and there is no need to run tools like Exmerge to export the information.

7. The mailbox store that you want to restore information for would appear with a red “Down” arrow. This is because the system is still waiting for you to add the database files at the location specified.

8. Run NTBACKUP and Select the Backup you want to restore. Expand your <ServerName>\Microsoft Information Store\First Storage Group. Uncheck Public Folder Store because RSG can restore Mailbox Stores only.

You may also choose to uncheck Log files and restore the Mailbox Store Database only. New Log Files can be created afterwards (For More Information, please see Step 9).

Click On Start Restore and complete the restore process.

NOTE: The Exchange Information Store automatically redirects all restore operations to the Recovery Storage Group if a Recovery Storage Group exists on the server. When a Recovery Storage Group is created on a server, Exchange checks to see if the database that is selected for the restore operation is present in the Recovery Storage Group. If it is present, the database files are restored to the Recovery Storage Group. If it is not present, the restore operation stops.

9. You will need to put in the path


10. Then run the esutil /cc and make sure you use quotes on the pathname (see example below) 


11. Now right click on Mailbox Store under Recovery Storage Group and Mount the stores.

You will get a warning as shown below:

Click on Yes, and let the system complete mounting the restored Mailbox Store.

The system will create a new chk file and a new set of log files if you unchecked the option for the log files during the restore. If you chose to restore the log files as well, you should not see this warning.

12. Now select Mailbox Store under Recovery Storage Group and click on Refresh. Once it expands you will find a subfolder by the name Mailboxes. Select Mailboxes. In the right pane, right click on the mailbox you would like to restore, and then click on Exchange Tasks.

NOTE: Multiple Mailboxes can also be selected by holding the CTRL key when selecting mailboxes.

13. On the wizard that comes up, select the option to Recover Mailbox Data, and click on next.

14. Click on Next again.

15. Select appropriate option on Recover Mailbox Data dialog box:

Choose between Merge Data and Copy Data. Merge Data will compare the contents of existing mailbox and would only restore any missing items. Copy Data will restore everything from the backup Mailbox under a Folder by the name “Recovered Data <Date & Time>” under User’s Inbox. A screenshot of the copy option is included here:

16. On Task in Progress dialog box you can check if the process completed or not.

Log Files are located under:

<Installation Drive>:\Documents and Settings\<LoggedInUser>\My Documents\ExchanegTaskWizard.

At this point you could check the user’s mailbox to verify if emails have been successfully restored.

Credit: Karan Rustagi’s

Virtual Windows Mobile Phone Setup

Install Virtual PC 2007 Install Windows Mobile 6 Professional Images (USA) Once installed open the program clip_image002 Click File > Configure clip_image004 Click on the Properties tab Click Enable Network Adapter and select your network card clip_image006 Save and restart your virtual Phone you will see a warning as shown below. Click Yes. clip_image007 Now to configure the virtual Phone itself to point to the network card as its service Go to Settings clip_image009 Go to the Connections Tab and Select Connections clip_image011 Select Advanced tab and “Select Networks” clip_image012 Change the option to “My Work Network” and click OK in the top right corner clip_image013 The configuration should be completed to test go to Start > Internet Explorer and test browsing. clip_image014

My Personal IP Conversion Table

This is a chart I came up with to remember misc IPV4 info.

I found it easier to memorize a couple lines and then work in either direction to create the whole chart for exams in a matter of a minute or 2.

Hopefully you find it as helpful to: 


/8 255 ooo   24      
/9 128 oo   23     2
/10 192 oo 4194304 22     4
/11 224 oo 2097152 21     8
/12 240 oo 1048576 20     16
/13 248 oo 524288 19     32
/14 252 oo 262144 18     64
/15 254 oo 131072 17     128
/16 255 oo 65536 16     256
/17 128 o 32768 15   2 512
/18 192 o 16384 14   4 1024
/19 224 o 8192 13   8 2048
/20 240 o 4096 12   16 4096
/21 248 o 2048 11   32 8192
/22 252 o 1024 10   64 16384
/23 254 o 512 9   128 32768
/24 255 o 256 8   256 65536
/25 128   128 7 2 512 131072
/26 192   64 6 4 1024 262144
/27 224   32 5 8 2048 524288
/28 240   16 4 16 4096 1048576
/29 248   8 3 32 8192 2097152
/30 252   4 2 64 16384 4194304
/31 254   2 1 128 32768  
/32 255   1        


128 64 32 16 8 4 2 1

128 192 224 240 248 252 254 255

Exchange 2003 Domain to Domain Recovery

Warning! Please confirm in a test environment. I have not used these notes in some time and do not remember if they are complete!

This is the method used when new mailboxes were created in a new domain with the same domain name and server name. This assumes the files were in a clean state.

Open Active Driectory Users and Computers

Add Administrator to “Exchange Domain Server” group

To confirm files were closed in a Clean State

At a command prompt Go to the exchsrv\bin directory and run:

ESEUTIL /mh “path to the .edb” (use the quotes too)

Scroll up through the output and look for STATE=Clean Shutdown

If clean close the dos window and proceed

Open Exchange System Manager (proceed past any ok or warnings in the recovery store)

Expand >Adminstrative groups>First Administrative Group> Servers>

Right Click on the server and select New Recovery Storage Group

Note the creation path

and let it create

Right Click on Recovery Storage Group and select New Mailbox Store

Again note the path and let it create it

Make sure it mounts OK

Dismount the New Mailbox Store you just mounted

Go to the directory of your original .edb and.stm files you wish to use COPY them to the recovery store directory where the recovery mailbox store is.

Note the name of the store it created here _____________________________

Delete the store .edb and .stm files and rename your data to the same name

Delete the log files as well

Remount the store it should mount ok but the folders may not appear under it proceed to next step

Run ADSIedit.msc





CN=Adminstrative Groups

CN=First Administrative Group




CN=Recovery Storage Group

Right Click on CN=Recovery Storage Group and open properties

Click Show only attributes that have values

Scroll through the “msExchRecovery and msExchREcovery” and set it to TRUE and OK

Right click in the expanded name on the right and select properties

Click Show only attributes that have values

Check the “distinguishedName” field CN=Mailbox….

Check the “msExchOrigMDB” field CN=Mailbox….

Verify the path and that they match if not cut and paste to match them up then remount the store

Also Check the “LegacyExchangeDN” field /o=Domain name

Again verify the path and remount the store

The sub folders should appear in the mailbox store minus the Full Index

You should be able to see the users in the mailbox store

Go back to ADSIedit Scroll through the “msExchRestore” and set it to NOT SET and OK

Dismount and remount the store. After some time 30 minutes or so refresh and the Full index should appear.

Now you will have to dismount the users from their new

SBS2003 Backup Failure Fix for Script Error

Open NTBackup

Advanced Mode > Backup Tab> Job> Load Selections

Select “Small Business Backup Scripts.bks”

Click OK on error message “Some invalid selections found…..”

Job> Save Selections

Overwrite Small Business Backup Scripts.bks


Retry Backup Job

How to Change the IP Settings on Select Nortel IP Phones

Unplug the power from the phone Plug power back in and when you see “Nortel Networks” displayed in the panel press the square buttons from left to right as seen below. (Only do this once and wait!) “Nortel Networks” 1 > 2 > 3 > 4
You will then see the following which you will press “OK” button 1 repeatedly till you see “Manual Cfg” EAP Enable? [0-N,1-Y]:0 OK BKSpace Clear Cancel
In Manual config you can change the IP, Subnet Mask, or Gateway as required. In this Example I will change the Gateway To Change press the “BKSpace” button 2 and enter in the correct Gateway using the number pad Manual Cfg DEF GW: OK BKSpace Clear Cancel
Once finished repeatedly press “OK” button 1 until the phone exits the configuration and restarts It is normal for it to say “Waiting for Cfg Data…” and ignore any errors till it starts up. The only one that we should be concerned about is “Unable to find Server” which means it cannot access the internet or VPN properly so recheck your connection. The phones typically receive their config via Mac addresses… so IP schema changes locally should not impact the phones overall schema.

Setup Netopia\Motorola Router for Static IP Traffic

The following will show you how to configure a Netopia\Motorola Router to Authenticate and pass through Static IP Traffic into your local network. Follow the initial “Quick Start” to configure and test the Username and Password at that point it will still grab a random DHCP address. clip_image002 Select “Expert Mode” and select “Yes” clip_image004clip_image006 Select “Configure”> Select “LAN”> And enter in your first Static IP Select “Submit” clip_image008 clip_image010 clip_image012 Select “DHCP” and revise to Statics that are not assigned or Disable Select “Submit” clip_image014 clip_image016 Select “Wan” on the left Menu> Select “PPP overEthernet vcc1” clip_image018 clip_image020 Uncheck “Address Mapping (NAT)” Select “Submit” clip_image022 On top select “Security”> Select “Stateful Inspection” clip_image023 clip_image025 Select “Exposed Addresses” clip_image027 Select “Add”> Enter in the address range you want exposed Select “Submit” clip_image029 clip_image031 Click on the Yellow Warning Icon clip_image033 Select “Save and Restart” clip_image034