Essentials server connector to 365 fails

Problem: The Essentials 2012 or 2016 console no longers connects to office 365. That tab is not populating with 365 data and user accounts dont show 365 links.Issue appears to be caused by a Windows update.

Caution: it’s the registry you break it you bought it…

Solution: Use registry editor to go to

HKLM\SOFTWARE\Microsoft\Windows Server\Productivity\O365Integration\Settings\

Delete BecEndPointAddress key

Then go back into the Essentials console to the 365 summary tab and “change admin account” put in the account again and it will reconnect and restart the console.

Your console should now be reconnected to 365 and populating data

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