Outlook 2016 not showing email in folders after PST import


After importing a backup PST (used by an IMAP client) into Outlook 2016 the email was not showing in Outlook locally.

I confirmed the OST file it imported into grew in size during the import. I copied one email from the PST file to the OST and it disappeared.

I then discovered when browsing the folders at the very bottom it displayed “filter applied” as shown below:

This was a new email profile and there should not have been any filters applied.

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At the top with the folder highlighted I selected “View Settings” as shown below:

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I then selected the filter option as shown below:

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Note: it shows “Messages:Advanced”

Select the “Advanced” tab and note it has an “IMAP Status equals unmarked”

Select “IMAP Status equals unmarked” and “Remove” as shown below and then “OK”

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The folder should now be populated with all the data. I had to repeat the steps on each folder as it will not change subfolders.

Comments

  1. AnonymousMarch 23, 2017 at 12:55 AM

    Honestly, the best flipping answer in the whole of the internet. Thanks heaps man!! Cheers

    ReplyDelete
  2. AnonymousAugust 26, 2017 at 4:59 AM

    Fecking brilliant, now I have my emails back. Thanks a million !!!!!!

    ReplyDelete
  3. AnonymousAugust 30, 2017 at 3:08 AM

    Awesome instructions. Working like a charm *hug*

    ReplyDelete
  4. AnonymousSeptember 23, 2017 at 10:08 AM

    Brilliant, per other comment the best one I could find. Thank you!!!!!!!

    ReplyDelete
  5. AnonymousMay 6, 2020 at 11:08 PM

    100%. Best answer on the internet!

    ReplyDelete
  6. AnonymousNovember 23, 2021 at 11:39 AM

    Took me hours to finally end up here. This sorted the issue, Microsoft Exchange 365.

    ReplyDelete

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