Windows 10 Itunes will not install or update to 12.8

Problem: You download the latest Itunes for Windows executable installer and it fails with error “There is a problem with this Windows installer Package …”

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You can try running a repair on the existing, uninstalling, reinstalling,… referenced in other blogs including Apples, but you will just be wasting your time.

Solution: To use Itunes 12.8 on Windows 10 you will need to install the free “Itunes App” in the Microsoft store instead. As part of the installer, it will uninstall your previous installation and convert it to the new App. Don’t worry the look and feel is about the same but now it is an MS approved application.

The next problem you will likely have is your iphone or devices are not recognized after you upgrade. Since it uses Microsoft’s driver updates you will have to run Windows updates for it to update the Iphone driver to the latest release to work with the Windows Itunes App.

Note: this may take several update and reboot cycles depending on your update status

Why a Microsoft APP instead of a standard installer? MS is pushing towards  “approved apps” instead of random internet downloads of installers. The reason being that certified apps are tested, known to work, and do not contain malicious code that you could possible receive from other random installs or malicious download sites.

Windows 10 has a setting in its configuration to block apps other than from the Store to protect you from malicious and rouge installers under apps and features. I would highly recommend you enable this to “Warn me… “ at a minimum or “Allow apps from Store only” for security best practices as shown below:

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