Thursday, September 13, 2012

Email Reverse DNS checkup

Problem: email is being rejected by recipient server due to DNS mismatch

Solution: Confirm Reverse DNS is configured

Go to and select SPF records

Then enter in ptr:(your external IP) for example ptr: as shown below:


Click “SPF Record Lookup”

And you should see the following with your domain name listed. If it is not Contact your ISP and ask them to create an RDNS record for you.


Reconfirm the RDNS record was changed and propagated by repeating steps above.

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