Kevin Oppihle's Tech Notes

Problem: Certain models of Sharp/Ricoh MFPS that were working connected to Office 365 stopped sending email. SMTP tests may pass however when you attempt to scan to email you get a generic network error of CE-00. Solution: Revise the SMTP default reply address to include “<” and “>”  in the address as shown below: Submit and Execute a test. Note: you may be using 25 or 587 as your SMTP port depending on your network configuration. credit:miller

If you have a bootable USB plug it into your system. If it is an ISO mount the ISO in your operating system. Open Powershell as an administrator Run the following command (assuming d: assigned to ISO): Dism /get-wiminfo /wimfile: d :\Sources\boot.wim /index:1 Note: the Deployment Image Servicing and Management Tool output is the version of the OS you are running on NOT the media. The actual media version is listed below under details for image. See highlighted image above. You can then cross-reference those online. Here is a short list of recent versions as of this blog post: If an ISO is mounted to the OS do not forget to eject the ISO. Type “Exit” to close powershell. Credit: Technet

Problem: You download the latest Itunes for Windows executable installer and it fails with error “There is a problem with this Windows installer Package …” You can try running a repair on the existing, uninstalling, reinstalling,… referenced in other blogs including Apples, but you will just be wasting your time. Solution: To use Itunes 12.8 on Windows 10 you will need to install the free “Itunes App” in the Microsoft store instead. As part of the installer, it will uninstall your previous installation and convert it to the new App. Don’t worry the look and feel is about the same but now it is an MS approved application. The next problem you will likely have is your iphone or devices are not recognized after you upgrade. Since it uses Microsoft’s driver updates you will have to run Windows updates for it to update the Iphone driver to the latest release to work with the Windows Itunes App. Note: this may take several update and reboot cycles depending on your update status Why a Micr...

Open https://Portal.Azure.com and log on as administrator Open the VM Settings and edit the Disks as shown below: Note: VM should be shut off during this process Select the Disk and on the right side select the disconnect icon as shown below: Then click Save as shown below: Now we will locate the Disk in resource groups as shown below to edit the disk: Once you open the disk select “Export” as shown below: Select 36000 = 10 hours Copy the link using the icon to the right to download the VHD: The file will download as abcd without an extension. Once it completes you can rename such as “Backup.vhd” You can then mount the drive using a Hyper-V host or other vhd mounting capable OS or software