Wednesday, May 22, 2013

Damco Shipping Dashboard error using IE9 or IE10

After logging onto the Damco site you receive the following “ An unexpected error occurred .Please try again later” when trying to access the Shipping Dashboard as shown below:


Open Internet Explorer

Press “F12” which will toggle on developer mode (Note: the toolbar at the bottom of the page (feel free to drag it down so only the following is showing))


Go to and log on normally


After logging on to Damco we will use the developer toolbar at the bottom

Click on Browser and Document Mode and change to IE8 as shown below:


The Damco Shipper Dashboard should now work properly as shown below:


When you close your browser when finished your browser may or may not turn off Developer mode. To toggle it on and off simple press “F12

Note: the site specific settings will not be saved and will need to be repeated to access the Damco Shipper Dashboard.

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